What Our Customers Say
Just Associates is the premier provider of high quality data integrity solutions. But don’t take our word for it. Hear what our clients have to say!
" Twelve years later, the guidance provided by Just Associates continues to pay dividends as we have been able to maintain an exceptionally low duplicate rate of 0.14%. "
MHSM, RHIA, FAHIMA Chief HIM & Exchange Officer HIM / IT Children's Health Dallas
" It takes a lot of resources to maintain MPI data integrity. We simply don’t have the staff, expertise or ability to do it ourselves. The real value of Just Associates is that they make it possible for our staff to focus on core competencies because their consultants are focusing on working through identity issues. In healthcare, that’s very important. It’s been a big advantage for us. "
Chief technology Officer, Jefferson Radiology - East Hartford, CT
" What was most impressive about Just Associates was their in depth knowledge and expertise in Health Information Management (HIM). They were very customer focused and displayed a high level of professionalism in managing the EMPI clean-up project. Not only was the project done within the agreed upon timeline, but it was done with documented quality and assurance. They ensured that their services added value to our project. Just Associates' management team provided EMPI policies and procedures and assisted with HIM information outside the project scope. Because of the EMPI clean-up experience, Mercy has continued to use Just Associates' expertise in other HIM and IT areas and recommends their services. "
Claudine Schiro Baker
PMP, Senior Director, Information Technology Mercy Health Services-Baltimore, MD
" Just Associates did more than clean up our data. They taught us how to perform data clean-up processes in a more formal way. It's like the old adage, 'Teach a man to fish and you'll feed him for a lifetime.' By implementing their suggestions, practices and tools, we have been able keep our data cleaner on an ongoing basis. "
RHIA, Data Integrity/EMPI Manager, Health Information Management Exempla Healthcare - Denver, CO
" We have engaged Just Associates over the past three years to assist with and/or lead several important EMPI related projects. They assessed our registration processes and developed Data Integrity/Patient Access training tools that helped reduce errors. They also assisted in creating a Data Integrity Team and in evaluating 60+ downstream systems for a merge messaging impact analysis. Their extensive Epic Identity knowledge has allowed them to provide us with specific recommendations for our patient matching logic to improve the identification of true duplicates and minimize false positive duplicate pairs. Just Associates has been imbedded in our HIM/IT projects and we have established a true partnership that has served Vanderbilt University Medical Center well. I highly recommend Just Associates! "
RHIA Administrative Director of Medical Information Services Vanderbilt University Medical Center
" I came to know Just Associates because our facility had to complete a historic MPI cleanup in preparation for an upcoming computer conversion. Just Associates' expertise in the area of data integrity is outstanding. Their expertise in analyzing, evaluating and merging patient data is excellent. When I heard about their Repair MPI Maintenance program, we immediately decided to outsource the daily management of our MPI patient data to Just Associates. Through their Repair MPI clean-up solution, Just Associates will provide our facility with a seven day per week remote clean-up service. "
Director of Business Office Operations Sharon Regional Health System – Sharon, PA
" A solution had to be obtained quickly to keep the implementation team from converting corrupt data in to the new data base. Just Associates responded quickly to our call for assistance. References checked out well, and the company deployed an evaluation team to the site within a short turnaround time. The evaluation team quickly evaluated the problem and went to work. "
System Director, Health Information Management CHRISTUS Health - Houston, TX
" Technology has its place. Regardless of the technology, however, you have to have good internal controls. Over reliance on technology will get you into trouble. There is no magic button. "
Chief HIM & Exchange Officer, Children’s Health - Dallas, TX
" We engaged Just Associates to assist PRMC with a large data conversion project. This project involved over 25 downstream systems. Just Associates' unique combination of database, interface, clinical and business process knowledge enabled us to completely understand potential failure points in the conversion. They communicated effectively, getting all project team members to collaborate and they were highly successful at keeping us on task. "
Chief Information Officer Peninsula Regional Medical Center - Salisbury, MD
" It's one thing to fix the duplicate patient records that are easy to spot while leaving the rest for the client to resolve, like some vendors. It's another to address those records that are nuanced and complex. Just Associates does both. "
RHIT, Health Information Manager Cascade Healthcare Community - Bend, OR
" We were considering an analysis of our MPI to determine the overall integrity of the data and to identify issues that needed to be corrected in preparation for the implementation of a new system. We talked with several vendors and Just Associates was selected because they were able to deliver exactly what we required in a cost-effective manner. Their approach to the project was very professional and the detailed results of the data analysis pointed us to the issues in our data which we were able to address efficiently with the reports that were provided. It was refreshing to work with a vendor that understood our needs and focused on delivering exactly what we wanted without trying to include additional services or solutions. "
Project Manager, Information Services Christiana Care Health System - New Castle, DE
" Working with Just Associates was not typical of the vendor relationships we'd had in the past. The team quickly became part of our culture and worked incredibly hard to understand how things were done here and how to work within our existing systems infrastructure. The Team Lead was always available and easy to contact, to the point that I had forgotten that she wasn't officially part of our organization! "
RHIA, Data Integrity/EMPI Manager, Health Information Management Exempla Healthcare - Denver, CO
" Just Associates worked with a diverse team and helped everyone understand the methodology used. They set clear expectations and stuck to them. They were flexible with our needs and with our many questions. They provided us with very good reports on the data reviewed. They managed the project well and even completed the work ahead of schedule. I can't imagine a better team to partner with in a Data Integrity project. "
Cynthia D. Kelly, RHIT
Health Information Management Director & Privacy Officer - Kittitas Valley Healthcare, Ellensburg, WA
" We selected Just Associates to complete a detailed data assessment and reconciliation project on our Siemens Invision MPI in preparation for conversion to a new system. The project had a tight timeline for completion and Just Associates demonstrated their flexibility by developing a plan to complete the project by the required date. What's more, they were able to do this and save us 30% over what we had anticipated the project to cost. Just Associates' project team was very responsive to our requests and executed the project in a thorough, professional manner. Their knowledge of our information systems and their experience at completing these types of projects proved invaluable to the success of our project. I would strongly recommend Just Associates to anyone who needs assistance with healthcare data integrity projects. "
Director, Health Information Management Services NorthShore University Health System - Skokie, IL
" Our overall experience with Just Associates on our overlap remediation project was a good one. Their managers and supervisors were pleasant and professional; their previous Cerner experience helped to make our project run smoothly. Weekly updates and progress reports were thorough. We appreciated their willingness to have the team work within the time restrictions of our workday. "
EHR Coordinator, Health Information Management Adventist Health, Inc. - Roseville, CA
" Just Associates has assisted The Children's Hospital with several MPI projects. Their strong healthcare system's expertise and ability to dig to uncover the root causes of data integrity issues has been invaluable. Of particular value was their in-depth knowledge of both the Initiate and Epic systems. Just Associates' thorough and methodical testing enabled us to greatly improve the configuration of Initiate's algorithm which resulted in improved record matching and search performance at our pediatric organization. Additionally, their recommendations regarding operational clean up priorities were well thought-out and tremendously helpful. "
Karen Proffitt RHIA
CHP, Director, Health Information Management The Children's Hospital - Denver, CO
" Subject expertise was exemplary as was the company's knowledge of Cerner. The project was completed on time and on budget! All staff who worked on the project were professional and did a quality job. Thanks for providing the expertise to get this critical job done in preparation for implementing our EHR. "
Mary Kay Plesser
Corporate Director, Health Information Management Columbia/St. Mary's - Milwaukee, WI
" I was amazed at how thorough the pre-planning for this cleanup project was. JA thought of everything! I answered their questions and they got to work and got it done; on time and within budget. A very painless effort on my part! JA also developed procedures for our future use in keeping our data clean. "
RHIA, Director, Health Information Management Woodland Heights Medical Center - Lufkin, TX
" We chose Just Associates because of their Cerner expertise and vast experience in HIM technology. Just Associates understands the nuances of the Cerner system, and as a result, can eliminate problems before they even occur. Just Associates' close relationship with Cerner also speeds problem resolution related to system design issues. "
Corporate Administrative Director, Health Information Management Methodist Healthcare - Memphis, TN
" I can honestly say that without Just Associates' help we would not have been able to decrease our duplicate patient rate to its current low of .3%. The data analysis allowed Just Associates and us to know exactly what our problems were and pinpoint areas of vulnerability. This was an invaluable part of the overall process of improving identification of a patient. Unless you know where you come from, it is hard to develop a road map to where you are going. They were pleasant and professional however kept on us track. They exceeded expectations, constantly finding ways to improve service delivery, restructure IT processes / software to better meet our needs and help us determine ways to improve data input. The HIM department and IT department felt that we were partnering with Just Associates. It was not your usual consultant experience but more of a partnership with other interested parties. "
RHIA, Director, Health Information Management Children's Medical Center Dallas - Dallas, TX
" Just Associates brought a valuable perspective to our implementation efforts. They were unique in their understanding of how our data inter-relates, and that the data represented people, not just numbers and letters. Just Associates quickly learned our interface structure, clinical information system architecture, and how our healthcare providers use these systems in the real world. They are persistent in uncovering the root causes of data issues and this allowed us to resolve problems once, not just clean up the symptoms. Their participation provided quantifiable value to our organization. "
Information Technology Evergreen Hospital Medical Center - Kirkland, WA
" Just Associates' representatives were great to work with. They quickly caught on to how we do things here and shared our mission for patient record accuracy. Just Associates was professional, trustworthy and committed to quality which comforted us tremendously. Their senior leadership went above and beyond to assist us with other electronic health record and HIM department initiatives, providing us with excellent future direction. I could not have asked for a better group of people to work with on this project. "
Systems Analyst Columbia/St. Mary's - Milwaukee, WI
" What was most impressive about Just Associates was their in depth knowledge and expertise in Health Information Management (HIM). They were very customer focused and displayed a high level of professionalism in managing the EMPI cleanup project. Not only was the project done within the agreed upon timeline, but it was done with documented quality and assurance. They ensured that their services added value to our project. Just Associates' management team provided EMPI policies and procedures and assisted with HIM information outside the project scope. Because of the EMPI cleanup experience, Evergreen has continued to use Just Associates' expertise in other HIM and IT areas and recommends their services. "
Manager, Medical Records Department Evergreen Hospital Medical Center - Kirkland, WA