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Duplicate Records Comprise a Costly EHR Investment

Children’s Health in Dallas made a major financial commitment to a new EHR. But when the data from the old master patient index (MPI) was loaded into the new system, big problems arose.

That's when Just Associates stepped in to help. Solving both current and future problems around duplicate record creation helped improve patient care and increase physician acceptance of the new EHR. The duplicate record rate was reduced from 22.0% to two tenths of 1% (0.2%) and now remains an exceptionally low 0.14%.