What Our Clients Say

Don't take our word for it. Here is what some of our clients say about Just Associates:



Karen Proffitt RHIA, CHP, Director, Health Information Management
The Children’s Hospital - Denver, CO

"Just Associates has assisted The Children’s Hospital with several MPI projects. Their strong healthcare system’s expertise and ability to dig to uncover the root causes of data integrity issues has been invaluable. Of particular value was their in-depth knowledge of both the Initiate and Epic systems. Just Associates’ thorough and methodical testing enabled us to greatly improve the configuration of Initiate’s algorithm which resulted in improved record matching and search performance at our pediatric organization. Additionally, their recommendations regarding operational clean up priorities were well thought-out and tremendously helpful." 

Mary Kay Plesser, Corporate Director, Health Information Management
Columbia/St. Mary's - Milwaukee, WI

"Subject expertise was exemplary as was the company's knowledge of Cerner. The project was completed on time and on budget! All staff who worked on the project were professional and did a quality job. Thanks for providing the expertise to get this critical job done in preparation for implementing our EHR."



Jennifer Stone, RHIA, Director, Health Information Management
Woodland Heights Medical Center - Lufkin, TX

"I was amazed at how thorough the pre-planning for this cleanup project was. JA thought of everything! I answered their questions and they got to work and got it done; on time and within budget. A very painless effort on my part! JA also developed procedures for our future use in keeping our data clean." 



Meg McGill, Corporate Administrative Director, Health Information Management
Methodist Healthcare - Memphis, TN

"We chose Just Associates because of their Cerner expertise and vast experience in HIM technology. JA understands the nuances of the Cerner system, and as a result, can eliminate problems before they even occur. JA's close relationship with Cerner also speeds problem resolution related to system design issues."



Katherine Lusk, RHIA, Director, Health Information Management
Children's Medical Center Dallas - Dallas, TX

"I can honestly say that without JA's help we would not have been able to decrease our duplicate patient rate to its current low of .3%.  The data analysis allowed JA and us to know exactly what our problems were and pinpoint areas of vulnerability.  This was an invaluable part of the overall process of improving identification of a patient.  Unless you know where you come from - it is hard to develop a road map to where you are going.  

They were pleasant and professional however kept on us track.  They exceeded expectations, constantly finding ways to improve service delivery, restructure IT processes / software to better meet our needs and help us determine ways to improve data input. 

The HIM department and IT department felt that we were partnering with JA. It was not your usual consultant experience but more of a partnership with other interested parties."



Blake Smith, Information Technology
Evergreen Hospital Medical Center - Kirkland, WA

"Just Associates brought a valuable perspective to our implementation efforts. They were unique in their understanding of how our data inter-relates, and that the data represented people, not just numbers and letters.

Just Associates quickly learned our interface structure, clinical information system architecture, and how our healthcare providers use these systems in the real world. They are persistent in uncovering the root causes of data issues and this allowed us to resolve problems once, not just clean up the symptoms. Their participation provided quantifiable value to our organization."



Frank Cardinale, Systems Analyst
Columbia/St. Mary's - Milwaukee, WI

"JA's representatives were great to work with. They quickly caught on to how we do things here and shared our mission for patient record accuracy. JA was professional, trustworthy and committed to quality which comforted us tremendously. JA's senior leadership went above and beyond to assist us with other electronic health record and HIM department initiatives, providing us with excellent future direction. I could not have asked for a better group of people to work with on this project."



Brigitte Didier, Manager, Medical Records Department
Evergreen Hospital Medical Center - Kirkland, WA

"What was most impressive about Just Associates was their in depth knowledge and expertise in Health Information Management (HIM). They were very customer focused and displayed a high level of professionalism in managing the EMPI cleanup project. Not only was the project done within the agreed upon timeline, but it was done with documented quality and assurance. They ensured that their services added value to our project. JA's management team provided EMPI policies and procedures and assisted with HIM information outside the project scope. Because of the EMPI cleanup experience, Evergreen has continued to use JA's expertise in other HIM and IT areas and recommends their services."